Even when it comes to our IT service, everything revolves around people
The fact that everything revolves around people, even when supervising IT systems, is now reflected in our new IT monitoring service.
True to our slogan – the person lies at the heart of what we do! – we have now put together a package for IT outage prevention especially for small and medium-sized companies from the Cologne/Bonn metropolitan area.
We thus want to give a wider clientele the possibility of gaining better control over ever more complex IT systems without having to concern themselves with technical details or IT technologies.
The IT monitoring service by dawin offers the possibility of continuously monitoring important IT systems in the company for a calculable monthly flat rate and thus being able to react at an early stage to changes or impending faults.
In the event of urgent service measures or faults, you will be informed by us in real time and assisted based on the service package. The monthly summary of the status analysis for your company IT also helps you to better plan your necessary IT investments over the long term.
The desire to protect oneself self-sufficiently against IT outages without one’s own IT expertise within the company can thus finally be fulfilled, even for SMEs.
Even when it comes to our IT monitoring service, the start for us consists of a detailed analysis of the current situation and consulting regarding how your IT should be best set up to cater to your wishes and aims. Our customers particularly value our pronounced ability to explain complex technical matters in an understandable way. After all, you can only make the best decisions for your company when you are correctly informed. As passionately as we concern ourselves with and talk about IT, networks, software and technology in general, we nevertheless know that the best IT service for our customers is the one that they don’t need.
This is why we have made it our task to ensure that your company IT functions smoothly and have developed the IT monitoring service by dawin, which, in our view, is the ideal offering for efficient outage prevention.
The special thing about the monitoring solution from dawin is the autonomous installation of our monitoring hardware (noobox) on your company premises. This means you do not need to share any passwords with cloud services and you retain control over data. Nevertheless, you do not need to concern yourself with analysing the many monitoring measurements for the IT components that are critical to your company. Our IT experts take care of these tasks for you. To enable us to identify and avert most of the impending outages in advance in a professional and efficient manner, we continuously check the measurements, which are sometimes requested minute by minute, and react immediately in the event of critical changes to your server data, network data and services.
At the same time, we are always in personal contact with you and offer customised consulting and professional support when implementing all IT projects.
The IT monitoring service by dawin is individually configured to the requirements of our customers and provides the best possible protection against IT outages and loss of data.
These benefits are offered by the IT monitoring service by dawin:
- IT outage prevention by IT experts
- Proactive measures before faults occur
- Optimum consideration of your individual needs and the workflows of the company
- Data sovereignty and IT systems remain in-house
- Better transparency of IT performance with predictable costs
- Better quality of IT service
- Accelerated use of new applications and ROI
- Access to the latest technologies and specialist staff
We have been assisting SMEs from many different industries for over twenty years and know how important reliably functioning IT is for successful companies. If you, too, would like to find out more about us and our services and products, then we would be delighted for you to get in touch!